Privacy Policy
Privacy Policy
Privacy Policy
Effective Date: 16 July 2026
- Introduction
Limpsfield Combustion Engineering Co Ltd (“Limpsfield”, “we”, “us”, or “our”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website at www.limpsfield.co.uk, contact us, request information about our services, or otherwise interact with us.
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, [ico.org.uk]
- Data Controller
For the purposes of UK data protection law, the Data Controller is:
Limpsfield Combustion Engineering Co Ltd
Email: sales@limpsfield.co.uk
Website: www.limpsfield.co.uk
- Personal Data We Collect
We may collect and process the following categories of personal data:
Information You Provide
- Name
- Company name
- Job title
- Email address
- Telephone number
- Postal address
- Information contained in enquiries or correspondence
Technical Information
When you use our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Website usage data
- Date and time of visits
- Pages viewed and referring websites
Cookies and Similar Technologies
We use cookies and similar technologies to operate our website, analyse performance and improve user experience.
Further information is available in our Cookie Policy.
- How We Use Your Information
We may use your personal data to:
- Respond to enquiries and requests.
- Provide our products and services.
- Manage customer relationships.
- Process orders and contracts.
- Improve our website and services.
- Monitor website performance and security.
- Comply with legal and regulatory obligations.
- Send marketing communications where permitted by law or where consent has been obtained.
- Lawful Bases for Processing
Under UK GDPR, we process personal information on one or more of the following lawful bases:
Contract
Processing is necessary to perform a contract with you or to take steps before entering into a contract.
Legitimate Interests
Processing is necessary for our legitimate business interests, including:
- Responding to enquiries
- Improving our services
- Managing customer relationships
- Maintaining website security
We balance these interests against your rights and freedoms.
Legal Obligation
Processing is necessary to comply with legal or regulatory requirements.
Consent
Where required, particularly for certain marketing activities and non-essential cookies, we rely on your consent. Consent can be withdrawn at any time.
- Marketing Communications
We may send you information about our products and services where:
- You have requested information from us;
- You are an existing customer and the communication relates to similar products or services; or
- You have expressly consented to receiving marketing communications.
You can opt out of marketing communications at any time by:
- Clicking the unsubscribe link in emails; or
- Contacting us at sales@limpsfield.co.uk.
Marketing communications are conducted in accordance with UK GDPR.
- Cookies
Our website uses cookies and similar technologies.
Cookies help us:
- Operate the website;
- Remember user preferences;
- Monitor website performance;
- Understand website usage.
Where required by law, non-essential cookies will only be placed on your device after obtaining your consent through our cookie consent mechanism. [ico.org.uk]
You can manage cookie preferences through your browser settings or our cookie banner.
- Sharing Your Information
We may share your personal data with:
- IT and website hosting providers
- Analytics providers
- Professional advisers
- Legal, regulatory or governmental authorities where required by law
All third parties are required to respect the security of your personal data and process it in accordance with applicable data protection laws.
We do not sell your personal data.
- International Transfers
Some of our service providers may process personal data outside the United Kingdom.
Where personal data is transferred internationally, we will ensure appropriate safeguards are in place, including:
- Countries recognised as providing adequate protection;
- UK International Data Transfer Agreements (IDTAs);
- Standard contractual clauses or other approved safeguards.
- Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including:
- Providing services;
- Maintaining business records;
- Meeting legal, regulatory and accounting obligations;
- Resolving disputes.
Retention periods vary depending on the nature of the information and applicable legal requirements.
When data is no longer required, it will be securely deleted or anonymised.
- Data Security
We have implemented appropriate technical and organisational measures designed to protect personal data against:
- Unauthorised access;
- Loss;
- Misuse;
- Alteration;
- Disclosure.
While we take reasonable steps to protect personal information, no internet transmission or electronic storage method can be guaranteed as completely secure.
12. Personal Data Breach Response
We maintain procedures for identifying, investigating, managing and responding to actual or suspected personal data breaches.
A personal data breach means a breach of security leading to accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data.
If we become aware of a personal data breach, we will:
- Take immediate steps to contain and investigate the incident.
- Assess the nature and scope of the breach, including the potential impact on affected individuals.
- Implement appropriate corrective actions to minimise harm and prevent recurrence.
- Maintain records of personal data breaches as required by applicable data protection laws.
- Notify the Information Commissioner’s Office (ICO) without undue delay, and where required, within 72 hours of becoming aware of a reportable breach.
- Notify affected individuals without undue delay where the breach is likely to result in a high risk to their rights and freedoms.
We regularly review and update our security measures, policies and procedures to help protect personal data and reduce the likelihood of security incidents.
If you believe your personal information has been compromised or have concerns about a potential data security incident involving Limpsfield Combustion Engineering Co Ltd, please contact us immediately at:
Email: sales@limpsfield.co.uk
- Your Rights
Under UK GDPR, you have the right to:
- Access your personal data.
- Request correction of inaccurate information.
- Request deletion of your personal data.
- Restrict processing of your personal data.
- Object to processing based on legitimate interests.
- Withdraw consent where processing is based on consent.
- Request portability of your personal data.
- Object to direct marketing.
To exercise any of these rights, please contact us at:
sales@limpsfield.co.uk
We may request proof of identity before responding to your request.
- Complaints
If you are unhappy with how we handle your personal data, we would welcome the opportunity to address your concerns first.
You also have the right to lodge a complaint with the UK supervisory authority:
Information Commissioner’s Office (ICO)
Website: https://www.ico.org.uk
Telephone: 0303 123 1113 [ico.org.uk]
- Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content or security of external sites. We encourage you to review their privacy policies before providing personal information.
- Children’s Privacy
Our website and services are intended for business users and are not directed at children under the age of 18.
We do not knowingly collect personal information from children.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect legal, technical or business developments.
Any updates will be posted on this page and the effective date will be revised accordingly.
- Contact Us
If you have any questions about this Privacy Policy or our data protection practices, please contact:
Limpsfield Combustion Engineering Co Ltd
Email: sales@limpsfield.co.uk
Website: www.limpsfield.co.uk
